8k84 Casino Privacy Policy

Full Privacy Policy

This Privacy Policy ("Policy") describes how 8k84 ("8k84," "we," "us," "the Company"), operator of the online gambling platform at https://8k84.win, collects, processes, stores, and protects the personal data of users ("Player," "you") in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), and all applicable PAGCOR compliance requirements.

By creating an account on 8k84, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

1. Introduction and Scope

1.1 This Policy applies to all personal data collected by 8k84 in connection with your use of 8k84.win, including during account registration, KYC verification, gameplay, deposits, withdrawals, customer support interactions, and marketing communications.

1.2 This Policy should be read in conjunction with 8k84's Terms & Conditions and Responsible Gaming Policy. Where specific data processing activities relating to responsible gaming or anti-money laundering are required by PAGCOR regulation, those regulatory requirements take precedence over any more limited interpretation of this Policy.

2. Data Controller

2.1 For the purposes of the Philippine Data Privacy Act, 8k84 acts as the Personal Information Controller ("PIC") in respect of personal data collected through 8k84.win. 8k84 operates under PAGCOR authorization and is accountable to the National Privacy Commission ("NPC") for its data processing activities in the Philippines.

2.2 Inquiries regarding this Policy or data privacy requests should be directed to the 8k84 Data Privacy Officer at: [email protected]

3. Personal Data We Collect

3.1 Registration Data. When you create a 8k84 account, we collect your full legal name, date of birth, residential address in the Philippines, email address, and mobile phone number.

3.2 KYC and Identity Verification Data. To comply with PAGCOR requirements and Philippine AML laws, we collect copies of your government-issued Philippine ID (e.g., PhilSys ID, passport, SSS ID, UMID, driver's licence), proof of address documents, and in some cases source-of-funds documentation for large transactions.

3.3 Financial Data. We collect data relating to your 8k84 account transactions, including deposit and withdrawal amounts, payment method identifiers (e.g., GCash registered mobile number, bank account last 4 digits), and transaction timestamps. 8k84 does not store full credit or debit card numbers — these are processed directly by PCI-DSS compliant payment processors.

3.4 Gameplay Data. We collect records of your gameplay activity on 8k84, including game sessions, bets placed, outcomes, and balances. This data is necessary for game integrity, dispute resolution, responsible gaming monitoring, and PAGCOR regulatory reporting.

3.5 Technical and Device Data. We automatically collect your IP address, browser type and version, operating system, device identifiers, session data, and cookie data when you access 8k84.win. This data is used for security, fraud prevention, and platform optimization.

3.6 Communications Data. When you contact 8k84 support via email or any other channel, we retain records of the communication including your contact details and the content of the communication, for quality assurance and dispute resolution purposes.

3.7 Responsible Gaming Data. If you use 8k84's responsible gaming tools — including deposit limits, loss limits, session time limits, or self-exclusion — we collect and retain data about these settings and any changes you make to them.

4. How We Use Your Personal Data

4.1 8k84 processes your personal data for the following purposes:

• Creating and managing your 8k84 player account;
• Verifying your identity and age (21+) in compliance with PAGCOR requirements;
• Processing deposits, withdrawals, and financial transactions in Philippine Peso;
• Conducting anti-money laundering ("AML") and counter-terrorism financing ("CTF") checks as required by Philippine law;
• Providing and improving 8k84 gaming services, platform features, and customer support;
• Detecting, investigating, and preventing fraudulent, unauthorized, or illegal activities;
• Monitoring gameplay for responsible gaming compliance and addressing problem gambling indicators;
• Fulfilling PAGCOR regulatory reporting obligations;
• Sending you service-related communications, including security alerts and transaction confirmations;
• Sending you promotional communications, where you have consented to receive them or where permitted by law.

5. Legal Basis for Processing

5.1 8k84 processes your personal data on the following lawful bases under the Philippine Data Privacy Act:

• Contractual necessity — processing required to perform the player account agreement, including account management, payments, and gameplay;
• Legal obligation — processing required to comply with PAGCOR regulations, Philippine AML laws, NPC requirements, and tax obligations;
• Legitimate interests — processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights;
• Consent — processing for direct marketing communications, which you may withdraw at any time by contacting [email protected].

6. Data Sharing and Disclosure

6.1 8k84 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

6.2 8k84 may share your personal data with the following categories of recipients, strictly as necessary:

• Payment processors — GCash (GXI/Mynt), PayMaya, BPI, BDO, Metrobank, and other payment service providers for the processing of your deposits and withdrawals;
• KYC and identity verification services — third-party providers engaged to verify your identity documents;
• Game software providers — providers of the games you play on 8k84, to the extent necessary for game operation and integrity;
• PAGCOR — the Philippine Amusement and Gaming Corporation, as required by 8k84's operating authorization;
• Philippine government authorities — including the Anti-Money Laundering Council ("AMLC"), the Bureau of Internal Revenue ("BIR"), and law enforcement agencies, where required by law or court order;
• IT and cloud service providers — infrastructure, hosting, and security service providers operating under data processing agreements with 8k84;
• Responsible gaming organizations — where you have been referred to or have requested support from a recognized gambling harm reduction service.

6.3 All third-party recipients of your personal data are contractually bound to process it only for the specified purpose, maintain appropriate security measures, and comply with applicable Philippine privacy law.

7. Cookies and Tracking Technologies

7.1 8k84 uses cookies and similar tracking technologies on 8k84.win for the following purposes:

• Strictly necessary cookies — required for the operation of the platform, including session management and security features. These cannot be disabled without impacting platform functionality;
• Functional cookies — used to remember your preferences and settings;
• Analytics cookies — used to understand how players use 8k84 in order to improve the platform. Analytics data is aggregated and anonymized where possible;
• Security cookies — used for fraud detection and to protect your account from unauthorized access attempts.

7.2 You may control cookie settings through your browser. Disabling strictly necessary cookies may prevent parts of 8k84.win from functioning correctly.

8. Data Retention

8.1 8k84 retains your personal data for as long as your account remains active and for such period thereafter as is required by applicable law or legitimate business necessity.

8.2 Account registration data, KYC documents, and transaction records are retained for a minimum of five (5) years from account closure, as required by Philippine AML regulations and PAGCOR requirements.

8.3 Gameplay logs and responsible gaming records are retained for a minimum of three (3) years from the date of the relevant session.

8.4 Communications and support records are retained for two (2) years from the date of the communication, unless a dispute is ongoing, in which case records are retained until the dispute is fully resolved.

8.5 Following the expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 8k84's data disposal procedures.

9. Data Security

9.1 8k84 implements technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and 8k84.win;
• Encryption of sensitive data at rest, including financial records and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of the 8k84 platform;
• Two-factor authentication options for player accounts;
• 24/7 monitoring for unauthorized access attempts and suspicious activity.

9.2 In the event of a personal data breach that is likely to adversely affect your rights and interests, 8k84 will notify you and the National Privacy Commission in accordance with the requirements of the Philippine Data Privacy Act and its IRR.

10. Your Data Rights

10.1 Under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by 8k84:

• Right to be informed — the right to be notified that your personal data is being processed and the purposes thereof;
• Right to access — the right to request a copy of the personal data 8k84 holds about you;
• Right to correction — the right to request correction of inaccurate or incomplete personal data;
• Right to erasure or blocking — the right to request deletion or blocking of your personal data where processing is no longer necessary, unlawful, or where you withdraw consent, subject to overriding legal retention obligations;
• Right to object — the right to object to processing based on legitimate interests, including direct marketing;
• Right to data portability — the right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — the right to file a complaint with the National Privacy Commission (www.privacy.gov.ph) if you believe your data rights have been violated.

10.2 To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Privacy Request." 8k84 will respond within fifteen (15) business days. Identity verification will be required before actioning any data access or deletion request.

10.3 Please note that some data rights may be limited or overridden by 8k84's obligations under PAGCOR regulations, AML law, or other applicable Philippine legislation. Where this applies, 8k84 will explain the limitation in its response to your request.

11. Children and Minors

11.1 8k84 does not knowingly collect personal data from persons under 21 years of age. The minimum age to hold an 8k84 account is 21 years, as required by PAGCOR. KYC verification is mandatory for all accounts and is designed to enforce this age restriction.

11.2 If 8k84 becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, the data reviewed in accordance with PAGCOR requirements, and appropriate action taken including notification to PAGCOR where required.

11.3 If you are a parent or guardian and believe your child has created an 8k84 account, please contact [email protected] immediately.

12. Third-Party Links

12.1 8k84.win may contain links to third-party websites or services, including payment processors and game providers. 8k84 is not responsible for the privacy practices of third-party websites. Once you navigate away from 8k84.win, this Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to this Privacy Policy

13.1 8k84 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The "Last updated" date at the top of this Policy will be revised accordingly.

13.2 For material changes to this Policy, registered 8k84 players will be notified by email or via an in-platform notification at least seven (7) days before the change takes effect. Continued use of the 8k84 platform following notification of a material change constitutes acceptance of the revised Policy.

14. Contact and Complaints

For all privacy-related inquiries, data access requests, or complaints, please contact the 8k84 Data Privacy Officer:

You may also file a complaint directly with the National Privacy Commission at privacy.gov.ph if you believe 8k84 has failed to comply with its obligations under the Philippine Data Privacy Act.